Maintaining A Healthy Community And Environment.

The Creekside West Village Master Association Board, in consultation with the association manager, attorney, insurance provider, and other business partners, has been planning for contingencies that may arise in the community as a result of the spread of COVID-19.

Based on advice that has been circulated by the Centers for Disease Control and Prevention and the San Bernardino County Department of Public Health, we have detailed some possible scenarios and our current plans to deal with them. These plans are subject to change based on CDC guidance and advice from our professional partners.

Association Operations

Cleaning. The HOA vendors have been assisting by extensively cleaning, disinfecting, and wiping down surfaces in common areas and amenities. “The HOA” means all of its members. So, please understand that it is everyone’s responsibility to help keep our common areas clean. Owners are responsible for their private property.

Common areas and amenities. The association may close the pool, clubhouse, playgrounds, sports courts, little-free-library, and other common areas and amenities effective [date] until at least [date].

Meetings and events. The CDC has recommended against any gatherings of 50 or more people through the middle of May. That’s why we are postponing community events and nonessential meetings. It’s also why we are offering residents the option to tune in to board and association meetings remotely via Zoom.

Social distancing. Many experts also are urging people to practice “social distancing,” which is the idea of maintaining a roughly 6-foot distance between other people. It also means limiting nonessential travel, avoiding public transportation when possible, working from home, and skipping social gatherings.

Staffing. The community may experience temporary staff shortages if employees get sick or need to remain at home. Move-ins and move-outs, open houses, construction work, social events, large deliveries, and maintenance may be curtailed until staffing levels return to normal and the coronavirus pandemic is better controlled. It may also be necessary for Precise Management to make changes to staffing to ensure COVID 19 safety measures outlined by the Centers for Disease Control and Prevention and the San Bernardino County Department of Public Health are adhered to.

If you get sick

Medical authorities are strongly urging all persons who exhibit symptoms to stay home and avoid public spaces unless you need medical care. You also should separate yourself from other people and pets in your home.  

If you need to need to visit a doctor or get tested for COVID-19, develop a plan before you go:

  • Call ahead before visiting your doctor.
  • Wear a facemask if you are sick.
  • Cover your coughs and sneezes.
  • Clean your hands often.
  • Avoid sharing household items, such as utensils, plates, glasses, and towels.
  • Clean all “high-touch” surfaces, such as counters, tables, doorknobs, bathroom fixtures, phones, keyboards, and remotes.

This association will not and does not make any of the decisions mentioned above lightly. These actions are being taken to protect the health and welfare of the residents of this community. We pledge to keep residents informed of all relevant developments and how they affect association operations.

It is also incumbent upon residents to take this situation seriously and do their part to minimize the spread of this deadly disease. The association highly encourages you to review safety guidelines and look for updates from the CDC, the local public health department. It is everyone’s responsibility to keep our community safe, clean, and healthy.

The city of Ontario has created a page dedicated to providing you with the latest information about the COVID-19 as it relates to our city and region.

For more information, visit

For questions, call the City Hotline at (909) 988-3650

Thank you for your cooperation and understanding. Stay safe and healthy.

This information is subject to change. It is published with the understanding that Creekside West Village Master Association is not providing legal, accounting, medical, or other professional services or advice. If legal advice or other expert assistance is required, the services of a competent professional should be sought.